Terms of Service

By accessing or using the Zolak Group website (zolakgroup.com) or engaging Zolak Group FZE for any service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the website or engage our services. These Terms apply to all visitors, users, prospects, and clients of Zolak Group.

Zolak Group FZE is an independent technology and custom software infrastructure provider. We design, develop, and deploy bespoke trading software, smart contracts, decentralized applications, and execution infrastructure for B2B clients. We do not act as a licensed financial broker, investment advisor, custodian, exchange, or money services business. Any software, code, or system we deliver is operated, deployed, and maintained by the client entirely at the client's own risk and in accordance with the laws of the client's jurisdiction.

You must be at least 18 years of age and have the legal capacity to enter into a binding contract in your jurisdiction to use our website or engage our services. If you are entering into these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity, in which case "you" refers to that entity.

All content on this website — including text, graphics, logos, icons, images, source code, design, and layout — is the property of Zolak Group FZE or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, republish, upload, post, transmit, or distribute any material from our website without our prior written consent, except for legitimate personal, non-commercial reference with all copyright and proprietary notices preserved.

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our infrastructure. Prohibited activities include: attempting to gain unauthorized access to any portion or feature of the website; probing, scanning, or testing the vulnerability of our systems; reverse engineering, decompiling, or attempting to extract source code; introducing viruses, malware, or any malicious code; using the website to harass, defame, or harm any person; scraping, crawling, or using automated means to access the website except for legitimate search engine indexing.

Use of our public website is free. Engagements for engineering services are governed by a separate Master Services Agreement, Statement of Work, or quotation accepted by both parties. Payment terms, currency, late fees, and tax obligations are specified in those documents. Unless otherwise stated, fees are non-refundable once work has commenced. Disputes regarding fees must be raised in writing within 30 days of the relevant invoice.

Both parties acknowledge that during any engagement they may receive confidential information from the other party. Each party agrees to protect such information using at least the same degree of care it uses to protect its own confidential information of like importance, but in no event less than reasonable care. Where the parties execute a separate Non-Disclosure Agreement (NDA), the terms of that NDA prevail over this section in case of conflict. You may request an NDA via our NDA Request page before sharing sensitive project information.

OUR WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Any software or services delivered under a separate engagement are subject to the warranties specified in that engagement's agreement.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZOLAK GROUP FZE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) OUR WEBSITE. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED ONE HUNDRED US DOLLARS (USD 100) OR THE EQUIVALENT IN YOUR LOCAL CURRENCY. Nothing in this section limits liability that cannot be excluded under applicable law.

You agree to defend, indemnify, and hold harmless Zolak Group FZE and its affiliates, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of and access to the website; (b) your violation of any provision of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; (d) any claim that your use of the website has caused damage to a third party.

These Terms remain in effect as long as you use the website. We may suspend or terminate your access at any time, without prior notice, if we reasonably believe you have violated these Terms. Upon termination, all provisions that by their nature should survive termination shall survive, including but not limited to ownership, disclaimers, indemnification, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of the Emirate of Sharjah, UAE, for any disputes arising out of or relating to these Terms or your use of the website, except where mandatory consumer protection laws of your jurisdiction grant you the right to bring proceedings in your local courts.

The parties shall attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiation. If the dispute is not resolved within 30 days of written notice, the parties may agree to mediation administered by a recognized UAE-based mediation center. Nothing in this section prevents either party from seeking injunctive or other equitable relief in court to protect its intellectual property or confidential information.

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Zolak Group regarding your use of the website and supersede all prior or contemporaneous communications. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Questions about these Terms of Service should be directed to:

Zolak Group FZE
Business Centre, SPC Free Zone
Sharjah, United Arab Emirates
Email: [email protected]